1. About AmviCore Technologies

AmviCore Technologies Private Limited is a technology-focused company providing digital solutions and technology services to businesses, organizations, and other customers.

Our services may include:

• Custom Software and Web Application Development.
• Mobile Application Development.
• Digital Transformation and Cloud Strategy.
• CRM and ERP Implementation and Integrations.
• Product Strategy and Digital Product Design.
• Quality Assurance, Testing, and Maintenance.
• Digital Services and Performance Marketing.
• Generative AI and Applied Machine Learning.
• AI Agent Development and Workflow Automation.
• Data Engineering and Analytics Solutions.
• SaaS Product Development and Modernization.
• Subscription Systems and Integrations.

The exact scope of services available to a customer will depend on the relevant proposal, service description, statement of work, or separate agreement.

2. Acceptance of These Terms

By using our website or engaging with our services, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with the provisions applicable to your use.

If you are accessing or using our services on behalf of a company, organization, or other legal entity, you confirm that you are authorized to act on behalf of that entity and accept these Terms on its behalf.

Certain services may be governed by additional contractual documents. If a separately signed agreement conflicts with these general website Terms, the specific agreement will govern the relevant engagement to the extent of the conflict.

3. Eligibility and Permitted Use

You may use our website and services only for lawful purposes and in accordance with these Terms and applicable laws.

By using our website, you represent that:

• You are legally capable of entering into an agreement.
• You will provide accurate information when requested.
• You will not use our website for unlawful activities.
• You will comply with applicable laws and regulations.
• You will not interfere with the security or operation of our website.

We reserve the right to restrict or suspend access where we reasonably believe that a user has violated these Terms or applicable law.

4. Website Usage and User Responsibilities

You agree to use our website responsibly and avoid activities that may damage, disrupt, or interfere with our website, systems, services, or other users.

4.1 Prohibited Activities

You must not:

• Attempt unauthorized access to our systems, servers, or databases.
• Introduce malicious software, viruses, or harmful code.
• Attempt to disrupt website functionality or availability.
• Use automated systems to scrape or collect website data without authorization.
• Misrepresent your identity or provide fraudulent information.
• Copy, reproduce, or distribute protected website content without permission.
• Use our website to transmit unlawful, abusive, or misleading material.
• Interfere with the rights, security, or privacy of others.

4.2 Accuracy of Submitted Information

You are responsible for ensuring that information submitted through our website, enquiry forms, or other communication channels is accurate, complete, and not misleading.

5. Services and Project Engagements

AmviCore may provide software development, consulting, integration, implementation, maintenance, and other technology-related services.

5.1 Service Scope

The scope, deliverables, features, timelines, pricing, and responsibilities for a particular project will be defined in the applicable proposal, quotation, statement of work, or service agreement.

5.2 Project Requirements

Customers are responsible for providing accurate project requirements, necessary information, approvals, access credentials, and other materials reasonably required for service delivery.

5.3 Project Changes

Requests that materially change the agreed project scope, functionality, specifications, or deliverables may require additional assessment, revised timelines, and additional charges.

5.4 Project Timelines

Project timelines may depend on timely communication, approvals, availability of client resources, third-party dependencies, and the completion of agreed milestones.

Any project-specific delivery commitments will be governed by the applicable agreement.

6. Fees, Payments and Billing

Fees for AmviCore services will be communicated through applicable quotations, proposals, invoices, or service agreements.

6.1 Service Charges

Pricing may depend on project complexity, technical requirements, development effort, implementation scope, licensing, and ongoing support requirements.

6.2 Payment Terms

Payment schedules, advance payments, milestone payments, recurring charges, and due dates will be specified in the relevant quotation, invoice, or agreement.

6.3 Taxes and Additional Charges

Applicable taxes, government levies, transaction charges, third-party licensing fees, and other agreed costs may be charged in addition to the quoted service fees.

6.4 Late or Failed Payments

Where a payment is overdue or unsuccessful, we may issue reminders and, subject to the applicable agreement and law, suspend or restrict the relevant services until the outstanding amount is resolved.

6.5 Refunds

Refund eligibility, cancellation charges, and adjustments will be governed by the applicable service agreement, quotation, or separately published refund policy.

No refund entitlement should be assumed unless it is expressly provided in the relevant agreement or required by law.

7. SaaS Products and Subscription Services

Certain AmviCore products or services may be offered through subscription-based or recurring payment models.

7.1 Subscription Plans

Subscription plans may include specific features, usage limits, storage allowances, user permissions, support levels, and billing frequencies.

The applicable plan description and order details will determine the features and services available to the subscriber.

7.2 Recurring Payments

Where a subscription uses recurring billing, the customer authorizes the applicable payment provider to process recurring charges according to the selected billing schedule and authorization.

7.3 Subscription Renewal

Renewal terms, billing dates, and renewal procedures will be communicated through the applicable subscription plan or agreement.

7.4 Cancellation and Downgrade

Subscription cancellation, plan changes, and downgrades will be handled according to the relevant product terms. Access to paid features may change following the effective cancellation or plan change date.

7.5 Service Availability

We aim to provide reliable subscription services, but uninterrupted availability cannot be guaranteed unless specifically agreed in a separate service-level agreement.

8. Intellectual Property Rights

Unless otherwise stated in a written agreement, all intellectual property rights in our website and its original content belong to AmviCore Technologies or the relevant rights holders.

8.1 Website Content

Website text, graphics, branding, logos, visual elements, design layouts, and other original materials are protected by applicable intellectual property laws.

8.2 Restrictions on Use

You must not reproduce, modify, distribute, publish, sell, or commercially exploit protected website content without appropriate authorization.

8.3 Client Deliverables

Ownership and licensing rights relating to project deliverables, source code, designs, documentation, software, configurations, and other work products will be determined by the relevant project agreement.

8.4 Third-Party Materials

Certain software libraries, frameworks, fonts, images, plugins, and other components may be subject to third-party licenses. Their use and distribution will remain subject to the applicable license terms.

9. Confidentiality

During a business engagement, either party may receive confidential or commercially sensitive information from the other party.

Such information should be handled with reasonable care and used only for the purposes for which it was disclosed, subject to applicable contractual obligations.

Confidentiality obligations, permitted disclosures, exclusions, and duration will be governed by any applicable non-disclosure agreement or service agreement.

10. AI, Machine Learning and Automated Solutions

Our technology services may include Generative AI, Applied Machine Learning, AI agents, predictive systems, recommendation engines, computer vision, and automated workflows.

10.1 AI-Generated Outputs

AI-generated outputs may contain inaccuracies, incomplete information, or unexpected results. Customers should independently review and validate outputs before relying on them for important decisions.

10.2 Human Oversight

AI-powered recommendations or decisions should be reviewed by appropriately qualified individuals where necessary, particularly in high-impact or regulated use cases.

10.3 Customer Responsibilities

Customers must ensure that information submitted to AI systems is lawfully obtained and that its processing is authorized.

10.4 Third-Party AI Services

Certain AI functionalities may depend on external AI models, APIs, cloud services, or infrastructure providers. Their use may be subject to separate terms and technical limitations.

10.5 No Guarantee of AI Accuracy

Unless expressly agreed otherwise, AI outputs are provided as technology outputs and should not be treated as guaranteed professional, financial, legal, medical, or other regulated advice.

11. Third-Party Integrations and Services

Our solutions may integrate with third-party applications, APIs, payment gateways, CRM platforms, cloud environments, communication tools, and other external systems.

Such third-party services are generally operated independently and may be governed by their own terms, privacy policies, service levels, and licensing conditions.

We are not responsible for independent changes, interruptions, pricing modifications, or failures of third-party services outside our reasonable control.

Any responsibilities relating to third-party integrations will be subject to the relevant project agreement.

12. Website Availability and Maintenance

We aim to keep our website accessible and functioning properly. However, we do not guarantee uninterrupted, error-free, or continuous availability.

Website access may occasionally be affected by:

• Scheduled maintenance or technical updates.
• Server or hosting provider interruptions.
• Network or internet connectivity issues.
• Cybersecurity incidents or suspicious activity.
• Third-party platform failures.
• Events beyond our reasonable control.

We may modify, update, suspend, or discontinue website features where reasonably necessary.

13. Warranties and Disclaimers

Website content is provided for general informational purposes. Although we aim to keep information accurate and current, we do not guarantee that every website statement is complete, accurate, or suitable for every individual purpose.

To the extent permitted by applicable law, the website and its general content are provided on an "as available" and "as is" basis.

Any specific warranties relating to software, development work, implementation, maintenance, or other services must be expressly stated in the applicable written agreement.

14. Limitation of Liability

To the maximum extent permitted by applicable law, AmviCore Technologies shall not be liable for indirect, incidental, special, exemplary, or consequential losses arising from the use of our website or services.

This may include, where legally permissible:

• Loss of profits or anticipated revenue.
• Loss of business opportunities.
• Loss of data or business information.
• Business interruption.
• Loss arising from third-party service failures.
• Loss resulting from unauthorized use outside our reasonable control.

Any liability arising from a specific client engagement will be subject to the limitations and exclusions agreed in the relevant service contract, subject to applicable law.

15. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, damages, and reasonable expenses arising directly from your unlawful use of our website, violation of these Terms, infringement of third-party rights, or misuse of our services.

This provision does not apply to the extent that a claim results from our own breach, negligence, misconduct, or other circumstances for which liability cannot lawfully be excluded.

16. Suspension and Termination

We may restrict, suspend, or terminate access to our website or a particular service where reasonably necessary, including when:

• These Terms have been materially violated.
• There is suspected fraudulent or unlawful activity.
• Payments remain outstanding under an applicable agreement.
• Security risks or misuse are identified.
• Required by applicable law or a lawful authority.

Termination of a project or subscription will be governed by the applicable contract or subscription conditions.

Provisions relating to intellectual property, confidentiality, payment obligations, liability, and other provisions intended to survive termination will continue to apply where legally appropriate.

17. Privacy and Personal Information

Your use of our website may involve the collection and processing of personal information.

Our collection, use, storage, and handling of personal information are described in our Privacy Policy.

By using our website, you acknowledge that you have been provided an opportunity to review our Privacy Policy. Any consent required by law will be obtained separately where applicable.

View our Privacy Policy

18. Force Majeure

Neither party shall be held responsible for a delay or failure to perform obligations to the extent caused by events beyond its reasonable control.

Such events may include natural disasters, acts of government, war, civil disturbances, widespread network outages, cyber incidents, infrastructure failures, pandemics, or other unforeseen circumstances.

The affected party should take reasonable steps to reduce the impact and resume performance when reasonably possible.

19. Changes to These Terms

We reserve the right to revise these Terms & Conditions periodically to reflect changes in our business, website, services, technology, or applicable legal requirements.

Updated Terms will be published on this page with a revised "Last Updated" date.

Your continued use of the website after updated Terms become effective will be subject to the applicable legal requirements concerning notice and acceptance.

20. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India, subject to applicable mandatory legal requirements.

Any dispute arising out of or relating to these Terms shall be addressed through the dispute resolution procedures agreed between the parties or otherwise available under applicable law.

The appropriate courts and jurisdiction should be determined by reference to the company's registered office, applicable contractual arrangements, and relevant law.

21. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be limited or interpreted to the extent necessary to make it enforceable where legally possible.

The remaining provisions shall continue to apply to the extent permitted by law.

22. Entire Agreement

These Terms, together with our Privacy Policy and any applicable project-specific or service-specific agreement, constitute the applicable terms governing your use of our website and relevant services.

Where a separate written agreement has been executed between AmviCore and a customer, that agreement will govern the relevant project or service in accordance with its terms.

23. Contact Information

If you have questions, concerns, or requests regarding these Terms & Conditions, please contact AmviCore Technologies through the following communication channels.